What you'll get
The Funeral Payment usually covers the entire cost of a funeral with Harbour.
To get a Funeral Expenses Payment you must be responsible for the funeral and:
You must be one of the following:
You might not get a Funeral Expenses Payment if another close relative of the deceased (such as a sibling or parent) is in work.
Receive certain benefits or tax credits
You (or your partner) must get one or more of the following:
How the money is paid
Usually, the money is paid directly to Harbour. If you have already paid for the funeral, the money is paid into your bank account.
You'll usually have to pay back any money you receive from the deceased person's' estate (if they have one). The estate includes any money or property they had but not a house or personal things left to a widow, widower or surviving civil partner.
If you don't qualify for a Funeral Expenses Payment you may be able to get help with the cost of a funeral in other ways, eg by using money from the deceased's bank account.
How to claim
You can make a claim over the phone. You must apply within 6 months of the funeral, even if you're waiting for a decision on a qualifying benefit. You can make a claim before the funeral as soon as you've received an invoice from Harbour.